Terms & Conditions

Last Updated: 22 July 2025

Introduction These terms and conditions govern your use of our website, [www.inovastory.co.uk] (the "Website"), and any orders placed with us. By using this Website, you agree to be bound by these terms.
The Contract Between Us When you place an order, you will receive an acknowledgement email. This is not an acceptance of your order. A legally binding contract is formed only when we dispatch the goods to you. We reserve the right to decline an order for any reason.
Pricing and Payment All prices are in Pounds Sterling (£) and inclusive of VAT. Payment must be made in full before dispatch.
Delivery We will deliver to the address you provide. While we adhere to the timescales in our [Delivery Policy], we are not liable for delays beyond our reasonable control.
Your Right to Cancel and Returns As a consumer, you have the right to cancel your contract within 14 days of receiving your goods. Returns must be made in accordance with our [Returns & Exchanges Policy]. This does not affect your statutory rights under the Consumer Rights Act 2015.
Liability Our liability for incorrect, damaged, or defective goods is limited as set out in our Returns Policy. Nothing herein limits your statutory consumer rights or our liability for death or personal injury resulting from our negligence.
Intellectual Property All rights, including copyright, in this Website are owned by or licensed to Inova Story. Unauthorized use of its content is prohibited.
Use of the Website You agree to use this Website for lawful purposes only and must not attempt to gain unauthorized access to our systems.
Governing Law and Jurisdiction These terms and all transactions are governed by the law of England and Wales. Any dispute shall be resolved exclusively in the courts of England and Wales.